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Patient’s Rights & Responsibilities

SGMC respects the rights of each patient, recognizes that each patient is an individual with unique healthcare needs, respects personal dignity, and provides considerate, respectful care focused on individual needs. SGMC supports your right to make decisions regarding your medical care, including the decision to discontinue treatment to the extent permitted by law.
SGMC will assist you in the exercise of your rights and will inform you of any responsibilities related to the exercise of those rights.


  1. Receive treatment regardless of disabilities, creed, gender, national origin, age, sexual orientation or sources of payment.
  2. Considerate, respectful care that respects your psychosocial, spiritual, and cultural values.
  3. Personal privacy.
  4. Confidentiality of personal information.
  5. A safe environment.
  6. Know the names and professional status of your caregivers.
  7. Complete and accurate information concerning your health.
  8. To be informed and make decisions about your care including:
    1. Information about any proposed procedures, including any risks, expected or known possible outcomes, reasonable alternative treatment options.
    2. Participation in choosing your treatment or consulting with a specialist.
    3. Expecting your advance directive to be honored.
    4. Refusing treatment.
    5. Including or excluding family in care.
  9. Effective communication. This includes communication assistance for patients with special needs and assistance in communication with family members or significant others outside the hospital.
  10. An itemized explanation of your hospital bill.
  11. Timely resolution of any complaints regarding your care.
  12. Effective and appropriate Pain Management.


  1. Providing information:
    1. Providing caregivers with complete & accurate health information.
    2. Letting your caregivers know whether you clearly understand the planned treatment and what is expected of you.
  2. Following the treatment plan and keeping appointments or canceling in advance.
  3. Your actions if you refuse treatment or do not follow the healthcare provider’s instructions.
  4. Making sure the financial obligations of your health care are fulfilled as soon as possible.
  5. Following hospital rules & regulations affecting patient care and conduct, including no smoking.
  6. Being considerate of the rights and property of other patients and staff.