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Financial Assistance

If you have questions concerning your bill please call SGMC Health’s Patient Financial Services and a representative will assist you.

Patient Financial Services
402 Woodrow Wilson Drive,
Valdosta, GA 31602
Monday – Friday
8:00am – 4:30pm

Restore Your Financial Wellbeing With ClearBalance®

At SGMC Health, we now offer 0% interest and flexible repayment solutions. Our goal is to help you afford the care you need, not increase your financial stress.

Financial Policy

The financial policy of the Hospital Authority of Valdosta and Lowndes County Georgia is designed to

  • allow anyone in need of critical care and/or emergency health care to receive such care regardless of financial status or of ability to pay, and at the same time to
  • provide financial stability to the Medical Center,
  • fairness to patients and third-party payers, and to
  • ensure that all patients who are financially able to pay their bills do so in a timely manner

The Medical Center’s source of income for operating expenses is the income received from its patients; therefore, we ask for your cooperation in fulfilling your financial obligation.

If you anticipate any difficulty regarding the financing of your hospitalization, or if you would like to apply for assistance, please contact Patient Financial Services at 229.333.1040.

Please download the online application below, complete it, save it and email the completed application to pfs_financialcounselors@sgmc.org. Please note that you must download the application before you complete it or it will not save your information.

Financial Assistance Policy
Financial Assistance Policy – Plain Language Summary
SGHS Financial Assistance Application Form
SGHS Provider List (Main, Berrien and Lanier)

In compliance with the Center for Medicare and Medicaid Services (CMS), hospital transparency guidelines, effective January 1, 2019, SGMC Health is providing a link below to its Chargemaster price lists. It is important to understand that the documents contain full list prices which do not account for negotiated insurance discounts, co-pays, co-insurance, and deductibles. The prices do not always reflect all costs associated with a service and a service could be represented by multiple items. Per CMS guidelines the files will be updated annually each July. It is always recommended that you work with your scheduler to obtain the most accurate out-of-pocket expenses.